IT Support Services Perth,Melbourne

At empower ICT, we know that cleverly applied information technology makes a difference to our clients’ businesses.

Business IT Consulting

IT consulting services that are designed to provide answers and solutions, no matter what IT challenges you’re facing.

Tuesday, April 6, 2021

How Data Recovery Services is worthy for your organization

Suppose you are sitting at your office desk on a Monday morning, having lots of pending Saturday evening tasks, and starting your computer. Suddenly an unexpected tragedy strikes; all your files are missing or corrupted or got hacked. In this situation, you will get puzzled and felt anxious about the unmitigated disaster. Unfortunately, such situations are very common in several industries in Australia and can remarkably cause data as well as financial for businesses.  

But don’t panic; fortunately, advanced data recovery technology is here; it means that not all hope is lost. Also, Data recovery services utilizes top-quality data recovery applications that may lead to significant quantities of data being restored or repaired.   

Role of data recovery services  

Data retrieval service initially based on the origin of data loss. It is the most efficient and economical method to recover your data and documents. Data might get unavailable because of deletion or physical/logical harm to the storage network. Data recovery services can be preferred in cases of rational harm, for example, corrupt file segments of the storage area.     

Prime causes of Data Loss  

Data loss may happen because of numerous reasons like malware or virus attack, damaged/corrupted documents, tragic system shutdown, unrecognized elements, natural disasters, theft etc. Human error is possibly one of the most basic and common reasons for data loss.    

Advantages of employing data recovery services  

Avoid reputational damage: Long run of no or slow business exchange affect your reputation and can hamper your chances of success in your area. Using data recovery services in Perth can make sure your company is protected, and you can focus on your work.  

Cost and time effective: Hiring data recovery services for your business is an expensive process in the long run. However, settling for outsourced data recovery services save you extra bucks and time, and that will translate into enhanced income with time.  

Security: Your crucial data are encrypted before it will transfer to the offsite data centre for backup. They’re secured, and the data recovery services work to make sure all files are backed up and securely moved.  

Do you want to reap the benefits of data recovery services in Perth, Australia? It is essential to make sure that you choose nothing but the best services in your region.  

One such company to opt for is Empower ICT, and it is an ISO 27001 certified data recovery services provider in, Australia. Our reliable services consist of disaster recovery services, data backup processes and data recovery in Melbourne to help small and big business with maintenance and monitoring of data loss.   

With the help of our data recovery service, you are no longer required to expand your prime capital costs as we will provide you with flexible payments alternatives.  

For further information about our company, contact us today at 1300-850-210. 

Monday, March 8, 2021

Importance of Video Conferencing Services in Business

Video conferencing is a significant part of doing business in the modern corporate world. It encourages entirely visual communication with customers and other employees anywhere and anytime.   

This current pandemic has given the reason for social distancing and work remotely. Also, video conferencing services have provided a user-defined approach, and it fills in as the closest option to a face-to-face meeting.   

Benefits of Video Conferencing Services in Business  

Promote more personal meetings: Video conference calls permit organizations to fabricate more customized connections with clients. Customers using video conferencing services and products are pleased with the chance to have a direct, personal line to organizations. However, calls and texts essentially don’t consider this level of interaction.  

Work on Collaboration and Usability: Teams need admittance to the collaboration solutions that let them meet online through video conferencing, audio conferencing, screen sharing, and constant texting. By embracing a coordinated internet meeting with an entire UI that is centrally managed, business teams can focus more on their meetings rather than troubleshooting on every session.  

Improves Communication: Various researches have shown that people process visual information more rapidly and precisely than text and audio. In this manner, when you have a team meeting using video conferencing, your attendees will hold more information and understand it more adequately than they would if you held the meeting via audio.  

Cost Saving: Video conferencing conveys a cooperative, “face to face” insight without the travel expense. Not only that but with the ability to meet virtually, you can recruit the best candidate and allow them to work anywhere. Furthermore, it may even inspire you to grow your remote workforce when you get settled with the technology. Hence you can enlist the best talent regardless of where they live.  

Are you planning to improve your businesses with reliable video conferencing services in Australia? Partner with empower ICT   

empower ICT is recognized as a leading Managed IT service provider in Australia. We partner with Australia’s best technology partners to deliver the best business internet plans after working closely with the clients to determine their needs and find an ideal solution for their business.  

 For detailed information about our company, contact us today at 0892006053.   

Thursday, February 18, 2021

Why Hosted PBX Phone System is Beneficial for your Business

Private branch exchange (PBX) is a business telephone system used within a company or organisation. It is typically designed for a business environment. With PBX, users of an organisation can communicate internally (inside the company) and call within the organisation are free. It also offers additional services like call recording, voicemail, transfer calls, call queues and interactive voice menus (IVRs). 

Hosted PBX is a cloud-based PBX phone system which provides voicemail, integrated call and SMS with your apps and can be accessed via an IP network. However, it is way more efficient than traditional PBX, because it is more cost-efficient than traditional on the system. It doesn’t require to pay for the hardware or software installation, to pay maintenance charges. Moreover, hosted PBX  system can install and start running within a day and the best thing is, it can be download in any version of your system.

hosted pbx system

Benefits of Hosted PBX 

  • Mobile friendly: Nowadays many workspaces are moving remote so the need for communication is increasing hence PBX system made remote working easy since it works on the cloud. 
  • Pay per seat: It requires to pay as per the server usage.  
  • Needs direct internet connection: It operates with an internet connection to access the full range of features. 
  • Low operational cost: The expense of a PBX system with an automated attendant is substantially less than the cost of employing somebody to answer incoming calls. 

Cloud PBX and Hosted PBX are very much similar as they both operate in the cloud. But the difference is cloud PBX is scalable whereas the other can’t be scaled up or down. Also, its storage capacity is limited. 

Looking for switching to Hosted PBX from traditional PBX – Visit Empower ICT 

Empower ICT is a well-managed and reputed Hosted PBX service provider based in Australia. It offers trusted cloud computing services to help workspace by reducing the expensive infrastructure  

For more details contact us at 1300850210. 

Monday, January 11, 2021

An Overview of Cloud PBX Phone Systems

 As we all know the rapid advancement in telecom technology have benefited the business enterprises immensely as acquiring modern equipment helps in boosting their efficiency and employee productivity. One such highly useful modern telecom system used by majority of the business community nowadays is the cloud PBX. This technology is increasingly becoming more popular and is growing in great terms according to its demand. To help readers understand the meaning and importance of PBX phone system, we’ve given here a brief overview of the cloud-based PBX phone system.  

cloud pbx


What is Cloud PBX? 

The cloud PBX is a type of private branch exchange system that operates in the Cloud. This system uses the wave technology for sending data in packages and since it utilizes the air, it is technically termed as the ‘cloud’. The phone systems based on cloud PBX have a variety of essential features, including voicemail to email delivery, auto attendants, and video conferencing. The distinct advantage offered by Voice over Internet Protocol (VoIP) is one of the major reasons why there is an increase in demand and use of Cloud PBX by businesses. 

How does the cloud-PBX system work? 

The cloud PBX system works by connecting all of the devices of the business to a cloud-based phone platform. The users need to have a VoIP system to use their cloud PBX, which is why most VoIP providers include the use of their virtual PBX with a subscription to their services. 

Importance of cloud-based phone system 

The cloud PBX phone system is considered majorly important for businesses these days as it helps them to grow and earn more profits by reducing their communication cost, and to manage their calls more effectively. The system is also very simple and user-friendly and calls for no technical expertise to enjoy the features. Understanding the benefits offered by cloud phone system will help in realizing its importance for businesses. Some of these benefits include: 

Affordable calling system: As described above, the cloud PBX phone systems rely completely on the internet technology and that is why, they are less expensive when compared with the traditional phone lines.  

Scalable: A cloud-based phone system allow users to expand their business at any point. It keeps all your business communications running, no matter how quickly the organization is changing and expanding.  

Highly flexible: The flexibility of the multi-device configuration in a cloud phone system enables multiple devices to ring simultaneously, enabling the users to use their virtual phones, and/or mobile phones from any location.  

Multiple features: A cloud-based phone system provides access to various virtual VoIP-based calling features such as advanced call forwarding, automatic call recording, voicemail to email or text, call queues with on-hold music, custom caller ID and call analytics and logs. 

Easy to use: Since PBX phone systems have a variety of features installed within them, they cover all aspects of phone onboarding, configuration, routing, call services and permissions of the entire system remotely via web browser. This in turn, further makes it easy for the users to use these phone systems.  

No need of additional equipment: The PBX phone systems are hosted in off-site data centers rather than on site, eliminating the need of any type of hardware maintenance.   

Cloud Computing Services by empower ICT  

Thinking to make a switch to Hosted PBX system for your business? Contact empower ICT- the leading Hosted PBX service provider in Australia. It specializes in offering sustainable and reliable cloud computing services to help businesses in integrating their computer networks with the phone system and reduce the need for expensive infrastructure. To find out more information about empower ICT, speak with its customer support team at 1300 850 210.   

Saturday, December 26, 2020

Data Backup Solutions: Meaning and its Types

 What are data backup services? 

Data backup services refers to the type of security service that allows businesses and individuals to safeguard their vital digital information against accidental and malicious data loss events. Under this process, the entire data and applications on a business’s servers are backed up and stored on a remote server. These services allow businesses to keep their files and data readily available in the event of a system failure, outage or natural disaster. 

Types of data backup services 

There are two major categories of data backup solutions. These are: 

  • Offsite data backup solutions 
  • Onsite data backup solutions 

Both these data backup solutions work with the main motive of protecting the data by backing it up and using it as a recovery measure in cases of loss or damage to data. But the method in which both these backup solutions operate and store information is different from one another.  

Offsite data backup solutions 

The offsite data backup solution is a backup process that uses cloud-based storage systems for recovering lost, damaged or corrupted data. It is the replication of the data to a server which is separated geographically from a production systems site. This data backup service is also done via direct access, over Wide Area Network (WAN)  

Benefits of offsite data backup solutions 

  • The offsite backup services provide a variety of useful benefits to the businesses. Some of these benefits include: 
  • Anytime anywhere access to data by using File Transfer Protocol (FTP) or Internet 
  • Prevents the data from being destroyed in case of fire or other disaster at the principle site, and reduces the chances of being stolen unlike onsite storage units; 
  • Provides increased reliable since the data is backed up automatically 

Onsite data backup solutions  

Onsite backup means the storage of the backup data on local storage devices such as hard drives, CDs, DVDs, magnetic tapes and more. 

Benefits of onsite data backup solutions 

  • The benefits provided by onsite data backup services include: 
  • Provides quick access to the stored data even in the absence of a strong internet connection. 
  • Allows saving costs since hard drives are inexpensive storage units and can be purchased in large quantity to make enough room for storing additional data.
  • Allow businesses to easily backup their data without external assistance. 

Data Backup Solutions by empower ICT 

Empower ICT is a trusted and ISO 27001 certified managed IT service providing company in Australia. We offer a complete range of mobile security solutions, disaster recovery solutions and reliable cloud services in Perth, Australia to help enterprises stay protected against the site-wide disaster hits. We work with a team of Australia’s finest IT professionals who possess the knowledge and skills needed to address the constantly changing technology landscape.  

To find more information, get in touch with our customer service team by calling at 089200 6053.   

Wednesday, December 9, 2020

Importance of IT Support Services for Businesses and Their Benefits

In a fast-paced business environment, every business is totally depended on their computer and network systems to critically support their business. When malfunctions occur, the entire company gets significantly affected. This results in degraded operational efficiency and reduced levels of customer service. When a business experiences an unexpected level of IT-related problems, it is important that the issues are properly diagnosed and quickly addressed to minimize lost sales and diminished productivity. And therefore, to address such issues, business take help of IT support services.

Business IT Support Services

Business IT support services introduce a comprehensive list of IT support functions pertaining to computer software, hardware, and communication functions. With the increasing scope of the small business IT support Melbourne and the spread of high-speed connections, it is now possible for small businesses to take help of business IT support services to look after their IT and computer networks 24x7.

There are numerous advantages of outsourcing business computer support services or IT consulting Melbourne, Australia. The most important thing is that these IT support service providers are trained in every aspect of IT management and maintenance, and their accumulated experience and expertise can result in the quick diagnosis of IT-related issues and an expedited solution.

An IT support service to a business can be provided on-premise or remotely. Remote access allows technicians in an IT support company to monitor computer systems from their own offices. Problems can be identified and often fixed without the need to dispatch a service tech to the location where the equipment is placed. This helps in less cost expense and minimizes disruption to the business routine.

Maintenance and upgrade services offered by outsourced IT support Perth, Australia can ensure that systems in an organization continue to operate at peak efficiency regardless of the changing needs of the business. The IT and Computer support includes installation of the latest software upgrades along with continuing evaluations of hardware architecture.

Empower ICT is one of the best computer support service provider, that offers business IT support services to various enterprises. The services of the company are delivered through enterprise-level remote support, monitoring, and management platform. The managed IT support services provided by the company is consistent and is an easy approach to IT Service delivery and performance.

Monday, November 9, 2020

What are Business IT Support Services and Why are They Important?

The business landscape has changed majorly since the advent of new technology. Nowadays, every type of organization- weather big or small, uses some form of digital resource or IT (Information Technology) systems to perform its regular and primary business functions. But most of the times. these organizations find it difficult as well as challenging to manage the entire network of the IT systems by themselves. That is why, professional business IT support services are designed to help businesses manage their IT infrastructure properly.  

business it supporet services

There are several professional and customer-centered IT consulting firms available in Australia that deliver a complete range of managed IT solutions and IT support services in Perth, Australia. Outsourcing the IT network services to these IT support providing companies allow businesses to attain higher flexibility which in turn, allows them to make higher profits. 

The importance of business IT support services can be understood from the wide range of benefits this service contributes into a business. The list given here below highlights some of the key benefits offered by IT support services 

Better management of data: Ensuring proper storage and management of data is essential for every business. Effective IT support services allow businesses to ensure the seamless management of their data and save businesses from the problems of lost files, virus infection, accidental deletion.  

Increased safety: The IT support services help in ascertaining the security of the computer systems from different sorts of viruses and other threats. The IT department team of the business works by rendering a combination of standard antivirus management methods in order to protect the devices.  

Solve complex technical problems: Facing technical glitches has become a common thing nowadays. Even a software in its most-excellent form can produce annoying technical glitches. An effective IT support service delivers excellent solutions for solving the technical issues quickly, which allows them to become more effective in their job.  

Leading IT support services by empower ICT   

Empower ICT is a leading managed IT service providing company in Australia that offers a wide range of managed IT services and business IT support services in Perth. We have a record of providing top class and advanced technology-based business IT support services to several businesses for the past ten years. Apart from managed IT services, we also offer a variety of other services including cybersecurity services, hybrid infrastructure, unified communication, networking, cloud, hosting, and the user and device support services.    

To find out more information about our services and team, contact our customer service executive today at 1300 850 210.