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Saturday, July 25, 2020

How Advantageous is Hosted PBX for Business Needs?

Every company requires an advanced solution to stimulate the simple and quick transmission of business information. Today’s emerging technology – hosted PBX system is the ideal option for all internal and external communication needs. The hosted PBX system today has become an effective phone system for business needs and has been leading the market ever since its inception, because of its high-quality service for start-up and medium-size businesses.   

A hosted PBX system is a resourceful means of communication or a virtual phone system; it is also known under various other names such as virtual PBX, internet phone service, IP Centrex, hosted phone system, business VoIP phone service and hosted VoIP PBX. Basically, it is a telephone exchange used in private organizations for effective communication.  

Features of Hosted PBX Phone system  

This full-featured hosted PBX phone system comes with various features including dial-by name, dial-by-extension, call transfer with to find me and follow me, auto attended, call screening, caller ID, music on hold, e-mail message delivery, voicemail, fax, voice to email, conferencing facility and fax to email. With build-in artificial intelligence, this system can handle all business calls successfully even when lines are busy. The calls can be from routed to local or international phones – landlines, IP phones, office phones or cell phones.  

Benefits of Hosted PBX Phone system for Businesses  

Hosted PBX phone service that is essential for your business needs is hosted remotely by the providers through their hosted servers. So there is no need for any investment in capital equipment. But you will have to pay for the service you use.   

The hosted PBX system can be configured to any size business anywhere, and has the capability to take your business to new heights of success by giving true value for your investment. With this system's workability in various environments, you can set up multiple offices anywhere in the world. Thus your business can appear more professional by projecting a big business image in minimum outlay. 

Hosted PBX system benefits your business by maximizing its productivity since it has the capability to easily and conveniently connect to customers to your business 24/7 without keeping the office open. With the growth in a business, these phone systems can be updated with many features to meet increasing business needs.  

The reasons that constrain a small business to utilize this unique service is its amazing highlights, simplified infrastructure, scalability and flexibility. Attributable to these characteristics in addition to its huge cost investment funds, numerous clients are pulled in to the hosted PBX system.  


The above mentioned powerful features of a hosted PBX phone system plus its tremendous cost savings attract numerous customers and business owners to use this advanced communication technology. Empower ICT is one of the best small business IT support as well as telecommunication service providers that offer hosted telephony services to its clients. Taking up these services, they will be able to maintain their IT network 24x7 and will also meet their increasing business needs.