Private branch exchange (PBX) is a business telephone system used within a company or organisation. It is typically designed for a business environment. With PBX, users of an organisation can communicate internally (inside the company) and call within the organisation are free. It also offers additional services like call recording, voicemail, transfer calls, call queues and interactive voice menus (IVRs).
Hosted PBX is a cloud-based PBX phone system which provides voicemail, integrated call and SMS with your apps and can be accessed via an IP network. However, it is way more efficient than traditional PBX, because it is more cost-efficient than traditional on the system. It doesn’t require to pay for the hardware or software installation, to pay maintenance charges. Moreover, hosted PBX system can install and start running within a day and the best thing is, it can be download in any version of your system.
Benefits of Hosted PBX
- Mobile friendly: Nowadays many workspaces are moving remote so the need for communication is increasing hence PBX system made remote working easy since it works on the cloud.
- Pay per seat: It requires to pay as per the server usage.
- Needs direct internet connection: It operates with an internet connection to access the full range of features.
- Low operational cost: The expense of a PBX system with an automated attendant is substantially less than the cost of employing somebody to answer incoming calls.
Cloud PBX and Hosted PBX are very much similar as they both operate in the cloud. But the difference is cloud PBX is scalable whereas the other can’t be scaled up or down. Also, its storage capacity is limited.
Looking for switching to Hosted PBX from traditional PBX – Visit Empower ICT
Empower ICT is a well-managed and reputed Hosted PBX service provider based in Australia. It offers trusted cloud computing services to help workspace by reducing the expensive infrastructure
For more details contact us at 1300850210.
