Why Choose Hosted PBX Services for your business in 2021?

It is crucial to use the best technological innovation for business communication in today’s competitive business environment. These days businesses are largely dependent upon reliable communication between employees and with partners and clients. Due to this reason, selecting a dependable and cost-efficient business phone system for your organisation shouldn’t be an area that is overlooked. Many Australian businesses are now discovering the benefits of using a hosted PBX solutions for their business telecommunication needs.  

What is Hosted PBX?  

A hosted PBX is a business telephone service supplied by a third-party provider. The ongoing maintenance and initial setup are primarily the part of the package for which a user needs to pay a monthly fee. This PBX system can function totally on the Internet by using VoIP service. One of the major benefits of hosted PBX is that there are no ongoing maintenance costs or additional hardware requirement. While you might be thinking if hosted PBX be right for your business? So, let’s explore the key benefits of hosted VoIP phone service and its impact on your business.  

Cost reduction: While switching to a hosted PBX system, you don’t have to stress about the capital expenses associated with physical onsite systems. This can be an excellent cost-saving for organisations that regularly make national and international calls.  

Secure connection: Cybercriminals are always ready to find a way into corporate networks to introduce malware and hack confidential corporate data, believing that Cloud-hosted PBX setups are not majorly protected. A Managed Cloud service provider applies security measures to the PBX environment, including data encryption, secure VPN connections and device authentication.  

Portability: The switch to hosted PBX for business also enables all your services to be available on the cloud, which allows you and your workforce to work from anywhere remotely! Remote staffs can able to join the virtual meeting from phones, tablets, or computers.  

Ease of use and maintenance: With a hosted system, you can manage your telephone system on your own instead of hiring staff; it is typically a hands-off solution so that you can work on your business productivity. Since a managed service provider widely deals with it, you can avoid dealing with the technicalities of your phone service.  

Build corporate Image: by using a hosted PBX for your businesses, can still provide the impression of being a large company with a professional business phone system.  

In order to save time, money and resources for an organisation, it is always recommended to partner with a reliable and popular Hosted VOIP service providing company in Australia. One such prominent and leading Hosted PBX system service provider company in Australia to partner with is empower ICT. It is generally recognised for delivering highly reliable, responsive, customised and cost-efficient business phone systems for both medium as well as small-sized businesses in Australia. 

Stay updated with all the insights of empower ICT and learn how switching to hosted PBX can help your business 

 

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Why Hosted PBX Phone System is Beneficial for your Business

Private branch exchange (PBX) is a business telephone system used within a company or organisation. It is typically designed for a business environment. With PBX, users of an organisation can communicate internally (inside the company) and call within the organisation are free. It also offers additional services like call recording, voicemail, transfer calls, call queues and interactive voice menus (IVRs). 

Hosted PBX is a cloud-based PBX phone system which provides voicemail, integrated call and SMS with your apps and can be accessed via an IP network. However, it is way more efficient than traditional PBX, because it is more cost-efficient than traditional on the system. It doesn’t require to pay for the hardware or software installation, to pay maintenance charges. Moreover, hosted PBX  system can install and start running within a day and the best thing is, it can be download in any version of your system.

Benefits of Hosted PBX 

• Mobile friendly: Nowadays many workspaces are moving remote so the need for communication is increasing hence PBX system made remote working easy since it works on the cloud. 
• Pay per seat: It requires to pay as per the server usage.  
• Needs direct internet connection: It operates with an internet connection to access the full range of features. 
• Low operational cost: The expense of a PBX system with an automated attendant is substantially less than the cost of employing somebody to answer incoming calls. 

Cloud PBX and Hosted PBX are very much similar as they both operate in the cloud. But the difference is cloud PBX is scalable whereas the other can’t be scaled up or down. Also, its storage capacity is limited. 

Looking for switching to Hosted PBX from traditional PBX – Visit Empower ICT 

Empower ICT is a well-managed and reputed Hosted PBX service provider based in Australia. It offers trusted cloud computing services to help workspace by reducing the expensive infrastructure  

For more details contact us at 1300850210. 

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How Advantageous is Hosted PBX for Business Needs?

Every company requires an advanced solution to stimulate the simple and quick transmission of business information. Today’s emerging technology – hosted PBX system is the ideal option for all internal and external communication needs. The hosted PBX system today has become an effective phone system for business needs and has been leading the market ever since its inception, because of its high-quality service for start-up and medium-size businesses.   

A hosted PBX system is a resourceful means of communication or a virtual phone system; it is also known under various other names such as virtual PBX, internet phone service, IP Centrex, hosted phone system, business VoIP phone service and hosted VoIP PBX. Basically, it is a telephone exchange used in private organizations for effective communication.  

Features of Hosted PBX Phone system  

This full-featured hosted PBX phone system comes with various features including dial-by name, dial-by-extension, call transfer with to find me and follow me, auto attended, call screening, caller ID, music on hold, e-mail message delivery, voicemail, fax, voice to email, conferencing facility and fax to email. With build-in artificial intelligence, this system can handle all business calls successfully even when lines are busy. The calls can be from routed to local or international phones – landlines, IP phones, office phones or cell phones.  

Benefits of Hosted PBX Phone system for Businesses  

Hosted PBX phone service that is essential for your business needs is hosted remotely by the providers through their hosted servers. So there is no need for any investment in capital equipment. But you will have to pay for the service you use.   

The hosted PBX system can be configured to any size business anywhere, and has the capability to take your business to new heights of success by giving true value for your investment. With this system's workability in various environments, you can set up multiple offices anywhere in the world. Thus your business can appear more professional by projecting a big business image in minimum outlay. 

Hosted PBX system benefits your business by maximizing its productivity since it has the capability to easily and conveniently connect to customers to your business 24/7 without keeping the office open. With the growth in a business, these phone systems can be updated with many features to meet increasing business needs.  

The reasons that constrain a small business to utilize this unique service is its amazing highlights, simplified infrastructure, scalability and flexibility. Attributable to these characteristics in addition to its huge cost investment funds, numerous clients are pulled in to the hosted PBX system.  

The above mentioned powerful features of a hosted PBX phone system plus its tremendous cost savings attract numerous customers and business owners to use this advanced communication technology. Empower ICT is one of the best small business IT support as well as telecommunication service providers that offer hosted telephony services to its clients. Taking up these services, they will be able to maintain their IT network 24x7 and will also meet their increasing business needs. 

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