Overview of Video Conferencing Services

The advent of advancements in technology have drastically changed the way business is conducted with more people working remotely, the rise of instant, on-demand communications, and the globalization of businesses. It has become important for all types of modern and digitally operated businesses to build and maintain quality relationships with their corresponding business partners, suppliers, internal teams, investors, and customers. Video conferencing services offer the perfect solution for this type of requirement of a business. It boosts productivity, saves time, reduces travel expenses, and overall promotes collaboration.    

What is video conferencing?  

Video conferencing solutions can be described as a two-way interactive communication service delivered using telephone or Internet technologies that allow people at different location to come together for a meeting.  

Benefits of Video conferencing  

Nowadays, many businesses use video conferencing services as new communication tools to transform the way they communicate. This is due to the several useful benefits that this service offers to a business. Given below is a list of advantages provided by video conferencing services:  

• Saves time and money: Video conferencing allows the user to communicate digitally from his/her present location, thereby saving the time and money spent on travelling. By getting connected to the clients through video conferencing, the user can gain substantial time and budget and allocate them toward more pressing tasks, which can benefit from extra time, attention, and investment.

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• Enables personal meetings: Video conference calls allow businesses to build more personalized connections with their employees and customers. It allows maintaining human connections, irrespective of physical location, which speeds up decision making and improves the ability to collaborate globally.  

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• Call recording feature: Almost every video conferencing platform, including Zoom, Microsoft Teams, provides users the option of recording the meeting. This proves to be a useful tool in the long term because it can ensure that important points from a meeting are not missed.   

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• Provides convenience of calling: Video conference calls offer users the ability to connect seamlessly with individuals situated in different time zones outside of standard work hours while doing so from the comfort of their homes. They can also connect quickly with colleagues when time-sensitive or urgent situations arise.  

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Video Conferencing Solutions by empower ICT 

Empower ICT is a leading Managed IT and small business internet Services Provider in Australia that offers a wide range of video conferencing services to all types of businesses in Australia. Our video conferencing solutions are designed to provide a world-class meeting experience using high- definition cameras and video transmission capabilities. We deliver high-performing video conference systems that are cost-effective and easy to deploy.  

For more information, please contact us at 1300 850 210.  

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Importance of a right IT Support Service Provider

  The digital revolution has brought changes in the way most of our day to day activities are performed and has made the Internet a very essential part of our lives these days. The business landscape has experienced and benefitted the most from these technological changes. Almost every business irrespective of its size nowadays uses some form of digital resource or IT (Information Technology) systems to perform its regular primary business activities. These IT systems have gained much importance over time and have become an essential part of every business. But if due to any reason, the IT system disfunctions or does not perform up to the mark, it can leave severe impacts on the business. That is why IT support services have become an important service. These services help in safeguarding the IT systems by supplying methods and security tools to secure the IT functions, leading to increased productivity and efficiency.  

The number of organisations adopting IT support services is increasing globally. The business industry of Australia is running ahead in this race. Almost every digitally operated organisation and business in Australia is utilizing the services of some outsourcing IT security services provider. Accordingly, the number of IT support service providers has also increased. But this rise can be witnessed more clearly in some of Australia's most famous cities; for instance, in Melbourne. One can find several players in the market offering Business IT support services in Melbourne. But these large numbers of providers also provide major problems to the customers I.e. finding the right IT support provider. 

Since the quality of IT support is critical to business performance, it is vital to make the right decision when choosing a small business IT support service provider. The following points explain the reasons why selecting the right IT support service provider is very crucial for a business 

• Helps in storing and managing data: An efficient IT support team will offer services to ensure that the data of the organisation is stored in a secure environment and is easily accessible.  
• Protects from cyber-attacks: IT support services help to defend the IT infrastructure of the organisation against digital threats by setting up firewalls. An expert IT support team will use powerful security tools to secure IT functions.  
• Solutions to complex technical problems: A professional IT support team will offer assistance in dealing with technical problems in the IT systems of the organisation by analysing most technical issues and deliver highly-skilled solutions.  
• Seamless communication: With the help of IT support services, you can configure the business’s IT systems and technologies to ensure seamless communication channels between colleagues, customers, and stakeholders.  

If you looking for Business IT support services in Melbourne, we’ve found the right choice for you- empower ICT.  

Empower ICT is an Australian owned national company and leading Managed Services Provider. We have a record of providing top class and advanced technology-based Managed IT services Melbourne for the past ten years. Our small business IT support services are very popular and high in demand among several leading small-sized businesses in Australia.  Apart from IT support services, we also specialize in other services, including cybersecurity services, hybrid infrastructure, unified communication, networking, cloud, hosting, and the user and device support services. 

For detailed information, contact our customer support team at 1300 850 210.  

 

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